About the presenter
Kim Pollock, RN, MBA, CPC
Nationally recognized otolaryngology coding expert
Owner, Kim Pollock Consulting
Experienced ENT nurse, administrator, consultant, and speaker
Invited speaker for AAO-HNSF and national specialty organizations
Published author and co-author of The Essential Guide to Coding in Otolaryngology
Known for clear, defensible, payer-aware guidance
What you’ll learn
🔹 ICD-10-CM Updates for ENT
Newly added nasal valve collapse codes (J34.82- series)
Internal vs external nasal valve collapse
Static vs dynamic collapse — and why it matters
Coding the underlying cause first (e.g., septal deviation)
🔹 CPT® Updates That Impact ENT Practices
Overview of new, revised, and deleted CPT® codes
New hearing aid CPT codes
New thyroid ablation codes (60660, +60661)
🔹 ENT Coding “Hot Topics” (High-Risk Areas)
Intranasal cryotherapy & radiofrequency procedures
(ClariFix®, RhinAer®, Vivaer®)Nasal swell body treatment (30117) — what CPT actually says
Correct use of bilateral coding vs modifier-52
Common payer coverage issues and how to avoid mistakes
🔹 Denial Management That Actually Works
Diagnostic nasal endoscopy (31231)
Endoscopic sinus debridement (31237)
Required documentation elements
Examples of insufficient vs defensible notes
Appeal language you can use immediately
🔹 Add-On Code +G2211
When to bill (and when not to)
Medicare guidance and FAQs
ENT-specific clinical examples
What documentation is — and is not — required